Delivery Terms:
- Beirut Area: The charge will be 30,000 LL.
- Outside Beirut Areas: The charge will be 40,000 LL.
- Orders placed will be delivered within 0-4 days, from Monday to Saturday during normal working hours from [9 am to 6 pm] or exceptionally later at night.
- NO delivery on Sundays and public holidays.
Return Policy:
If you are not entirely satisfied with your purchase, we’re here to help:
- The buyer has 7 days from the purchasing date to return /exchange an item given he has the invoice number or receipt as a proof.
- Before returning the item, contact us by mail: orders@thecapsulestore.com in order to obtain a confirmation email.
Adress:
- The Capsule Store,
- Dekwaneh , slaf street
- Ground floor
Phone number: 81-100086
NON-REFUNDABLE ITEMS
- Used or damaged items
- Items marked as final sale
- Discontinued items.
- Partial return of gift sets.
- Free gifts or promotional items with retail value.
- Products from orders you have not received.
Kindly note that the original package of any item should not be opened and should remain sealed.
Damaged upon delivery:
If you received a damaged product, please notify us immediately for assistance.
Contact us:
If you have any questions about our Returns and Refunds Policy, please contact us by email on orders@thecapsulestore.com