This privacy policy describes how theCAPSULEstore. (“Capsule”, “we”, “us” or “our”) collects, uses, shares, and protects personal information. It also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions.

What Our Privacy Policy Covers?

This privacy policy covers the “personal information” that CAPSULE obtains about you in various contexts. When we use the term “personal information” we are referring to information that identifies, relates to, describes or can be associated with you.

What We Collect?

We obtain information about you from a variety of sources depending on our relationship with you.

FOR EXAMPLE:

• Activity: Account Registration
• Examples of Personal Information Collected: When you create an account, we collect your name and e-mail address. We may also collect your birthday if you choose to provide it. You can choose to save certain information in your account to use for future purchases, such as your shipping addresses and payment information (“Card On File”). When you add a Card On File to your account, we collect your payment information details, billing address, and phone number.
• Primary Purpose for Collection and Use: We use this information to maintain your account, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history.

How We Use Your Personal Information?

We use personal information in the following ways:

• To identify you when you visit our websites or stores.
• To fulfill your requests, such as to provide you with products and services or to process returns.
• To communicate with you about your orders, subscriptions, and reservations, as well as our products, services, sales, offers, and promotions.
• To conduct research and analytics, including improving our services and product offerings.
• To send marketing and advertising communications.
• To detect security incidents, and to investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.
• To comply with legal obligations, to establish or exercise our rights, and to defend against a legal claim.
• To provide and maintain the functionality of our website, including identifying and repairing errors or problems.
• To support core business functions, including to maintain records related to business process management, loss and fraud prevention, and to collect amounts owing to us.

Although the sections above describe our primary purpose in collecting your personal information, in many situations we have more than one purpose. For example, if you complete an online purchase, we collect your information to perform our contract with you, but we also collect your information so that we can quickly and easily respond to any questions about your order after your transaction is complete.

How We Share Your Personal Information?

In addition to the specific situations discussed elsewhere in this privacy policy, we disclose personal information in the following circumstances:

• Service Providers. We share certain personal information with third parties that perform services to support our core business functions and internal operations (e.g., fulfilling orders, delivering packages, complying with your request for the shipment of products to or the provision of services by a third party intermediary, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, administering our Ratings & Reviews, supporting beacons, processing credit card and debit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service).
• Third Party Partners. We may share your personal information with third parties that we have partnered with to jointly create and offer a product, service or joint promotion. If you decide to obtain a product or service that is offered by these third party partners, the information you provide will be shared with us and them. Their use of your information is not governed by this privacy policy.
• Public Forums. Sometimes our website provide the opportunity to post content in a public forum. If you decide to submit information in these public forums, that information will be publically available.
• Legal Process. We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
• Business Transfers: If CAPSULE is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• Other Instances. We may ask if you would like us to share your information with other third parties who are not described elsewhere in this privacy policy.

How We Protect Your Personal Information?

We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.

 Changes To This Policy

We may revise this privacy policy from time to time. We will notify you of changes by posting the effective date of the latest version at the top of this privacy policy.

If you have any questions about this Privacy Policy, please contact us.